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Services Australia

3.5
  • 1,000 - 50,000 employees

Services Australia Graduate Programs & Internships

  • Government & Public Service

We make government services simple so people can get on with their lives.

Every hour of every day in Australia, people in need turn to the Australian government for help. In those moments, our agency responds. 

We rise to challenges fuelled by the knowledge that what we do matters. Our work can be challenging but is also rewarding, and suits people who are resilient and embrace innovation and change. We help customers at key moments in their lives. Whether helping customers, supporting strategic policy, leading whole-of-government initiatives, or excelling in various roles, everyone in the agency makes a real difference to Australians.

We’re an agency that helps people and we’re committed to progress, constantly moving forward to deliver services that are simple, helpful, respectful, and transparent. 

About the program

When you join our graduate program, you’ll help us make government services simple. We’re looking for graduates who want to deliver a simple, helpful, respectful and transparent experience for our customers. We want graduates who are bold and forward-thinking and who can bring big ideas.

Our grads work in national and regional offices with plenty of support to help you meet your career and personal goals. Our dedicated team will help you along the way and we’ll team you up with a graduate buddy and senior executive staff mentor.

We’re looking for a range of people to join us. We want people with all kinds of backgrounds who’ve graduated from their degree within the last 5 years. 

Our 10-month program offers 10 streams:

  • communication
  • data
  • digital
  • finance and accounting
  • generalist
  • human resources
  • legal
  • service delivery
  • service design
  • social work.

To apply for the generalist or service delivery stream you can have any degree. 

To apply for most of the specialist streams, you must have an eligible degree specific to that area. You can also apply for the generalist or service delivery stream.

You can apply for more than one stream if you’re eligible.

Placement locations

We have positions available in major cities and regional towns. If you’re offered a spot in our program and need to move to a new location, we’ll help you relocate.

Development activities

We have a range of training and development to help you grow and shape your career. During our 10-month program, you’ll take part in a variety of activities including:

  • Australian Public Service Commission events
  • graduate and internal events
  • presentations to our CEO and some of our senior executive staff.

You’ll also get the following:

  • first-hand experience in our service delivery environments to learn how Australians access government services
  • training specific to your work area.

These activities will help you:

  • get exposure to our business
  • strengthen your networking skills
  • develop your career and enhance your career opportunities
  • broaden your understanding of the Australian Public Service (APS).

Service delivery experience

During your experience in service delivery, you’ll see how the work you do makes a positive difference to the lives of Australians.

Over 8 weeks, you’ll experience our service delivery environment first hand. This experience is unique to our graduate program and you’ll get insight into how Australians access government services.

Community OutReach Experience (CORE)

The Community OutReach Experience is a unique opportunity to take part in a life-changing experience where you have the opportunity to:

  • support our most vulnerable and remote communities
  • gain a greater understanding of the issues customers in these communities experience
  • learn about the complexities of service delivery in these areas
  • gain a greater understanding of the important work undertaken by our community engagement officers, multicultural service officers, Indigenous service officers, financial service officers, aged care service officers and more.

If successful, you’ll spend up to 3 months in a location such as Alice Springs, Broome, Cairns, Darwin or Sydney.

Support

We know how important it is to feel supported throughout your time in our program. We have a dedicated team in place to help you from your initial offer and relocation, right through to your graduation ceremony.

We work hard to ensure you settle into the program and make the most of the opportunities our agency has to offer!

We’re committed to providing a work environment that values diversity and inclusion and supports all staff to reach their full potential. We have a range of workplace diversity and inclusion strategies, policies, and initiatives in place to achieve this. 

Our team would be happy to talk with you about our RecruitAbility scheme available to candidates who identify as having a disability. 

For more information about the National Graduate Program go to our website and follow us on social media. 

To be eligible, you must:

To be eligible for the program, you must be an Australian citizen.

You’ll need to have successfully passed and completed:

  • an undergraduate degree within the last 5 years
  • a postgraduate degree within the last 5 years.

If you got your degree overseas, you’ll need to have it recognised by the Department of Education. Read more about overseas qualifications on their website.

Some specialist streams have additional requirements. Find out what the requirements are for each stream:

Recruitment Process

There are 5 steps you need to complete to apply to our National Graduate Program:

  1. Online application
  2. Online Vervoe skills assessment
  3. Virtual assessment centre and referee checks
  4. Merit pool and matching you to a role
  5. Verbal employment offer and pre-engagement checks.

Australian Government Graduate Program

Services Australia is a participating agency in the Australian Government Graduate Program (AGGP) data, digital, finance and accounting, human resources, legal and STEM streams.

Applying to one of these streams means you only have to do one application and selection process. A range of Australian Government agencies will then consider you for a role. Make sure you preference Services Australia in your application form.

Find more information about how to apply to these streams on the APS Jobs website.

Remuneration & Career Growth

We provide generous remuneration, superannuation, and leave entitlements. 

For grads who join us in 2025, we offer 2 pay points. What you’ll get paid depends on your qualification level:

  • if you’ve completed an undergraduate degree, we’ll pay you $66,310
  • if you’ve completed a double degree or have a higher qualification, we’ll pay you $73,906.

If you successfully complete the program, you’ll progress to an APS5 classification, no matter what your qualification level is.

Jobs & Opportunities

Locations With Jobs & Opportunities
  • NSW, VIC, QLD, WA, SA, ACT, NT, TAS
Hiring candidates with qualifications in
B
Business & Management
C
Creative Arts
E
Engineering & Mathematics
H
Humanities, Arts & Social Sciences
I
IT & Computer Science
L
Law, Legal Studies & Justice
M
Medical & Health Sciences
P
Property & Built Environment
S
Sciences
T
Teaching & Education
Current Jobs & Opportunities

Graduate Job

Multiple Locations in Australia
We’re looking for graduates who want to make a difference and deliver a simple, helpful, respectful and transparent experience for our customers.
Applications Close
7 Apr 2025
Start Date
2 Feb 2026 - 27 Feb 2026
Salary
AUD 66,310 - 73,906 / Year

Graduate Job

Multiple Locations in Australia
We’re looking for graduates who want to make a difference and deliver a simple, helpful, respectful and transparent experience for our customers.
Applications Close
7 Apr 2025
Start Date
2 Feb 2026 - 27 Feb 2026
Salary
AUD 66,310 - 73,906 / Year


Graduate Success Stories


  • Graduate stories
Annika studied Master of Social Work at the University of Melbourne in 2020, and is now a Social Worker at Services Australia.

Annika

  • Graduate stories
Annika studied Master of Social Work at the University of Melbourne in 2020, and is now a Social Worker at Services Australia.

Annika

  • Graduate stories
Timothy studied a Bachelor of Games and Interactive Design at the University of Canberra in 2018, and is now a service designer at Services Australia.

Timothy

  • Graduate stories
Timothy studied a Bachelor of Games and Interactive Design at the University of Canberra in 2018, and is now a service designer at Services Australia.

Timothy

  • Graduate stories
Annika studied Master of Social Work at the University of Melbourne in 2020, and is now a Social Worker at Services Australia.

Annika

  • Graduate stories
Annika studied Master of Social Work at the University of Melbourne in 2020, and is now a Social Worker at Services Australia.

Annika

  • Graduate stories
Timothy studied a Bachelor of Games and Interactive Design at the University of Canberra in 2018, and is now a service designer at Services Australia.

Timothy

  • Graduate stories
Timothy studied a Bachelor of Games and Interactive Design at the University of Canberra in 2018, and is now a service designer at Services Australia.

Timothy


A Day In The Life Of


  • Day in the life

Caity

I have been allocated a new task that requires a review of staff working patterns across numerous groups and divisions in the agency. I open my trusty spreadsheets and work on this throughout the day between meetings.
  • Day in the life

Caity

I have been allocated a new task that requires a review of staff working patterns across numerous groups and divisions in the agency. I open my trusty spreadsheets and work on this throughout the day between meetings.
  • Day in the life

Rimish

I’m invited to a meeting with my Director and National Manager. They’re looking for information on the agency’s historic expenditure and extrapolating future expenditure while analysing trends and noting key findings. I note their requirements and we discuss timeframes.
  • Day in the life

Rimish

I’m invited to a meeting with my Director and National Manager. They’re looking for information on the agency’s historic expenditure and extrapolating future expenditure while analysing trends and noting key findings. I note their requirements and we discuss timeframes.
  • Day in the life

Caity

I have been allocated a new task that requires a review of staff working patterns across numerous groups and divisions in the agency. I open my trusty spreadsheets and work on this throughout the day between meetings.
  • Day in the life

Caity

I have been allocated a new task that requires a review of staff working patterns across numerous groups and divisions in the agency. I open my trusty spreadsheets and work on this throughout the day between meetings.
  • Day in the life

Rimish

I’m invited to a meeting with my Director and National Manager. They’re looking for information on the agency’s historic expenditure and extrapolating future expenditure while analysing trends and noting key findings. I note their requirements and we discuss timeframes.
  • Day in the life

Rimish

I’m invited to a meeting with my Director and National Manager. They’re looking for information on the agency’s historic expenditure and extrapolating future expenditure while analysing trends and noting key findings. I note their requirements and we discuss timeframes.

Videos


2024 National Graduate Program

In our National Graduate Program, you'll help make government services simple so people can get on with their lives.

2024 National Graduate Program

In our National Graduate Program, you'll help make government services simple so people can get on with their lives. servicesaustralia.gov.au/graduates

2024 National Graduate Program

In our National Graduate Program, you'll help make government services simple so people can get on with their lives.

2024 National Graduate Program

In our National Graduate Program, you'll help make government services simple so people can get on with their lives. servicesaustralia.gov.au/graduates

Advice


How to land a graduate job at Services Australia

Get insider tips on how to land a graduate job at Services Australia, including how to stand out and how to prepare.

How to land a graduate job at Services Australia

Get insider tips on how to land a graduate job at Services Australia, including how to stand out and how to prepare.