To get into the Services Australia National Graduate Program you need to apply through our annual recruitment process via our website. You can find a link here. The recruitment process involves a number of steps including an online application form, online assessment and participation in an assessment centre.
S – describe a specific situation
T – what was the task you needed to do
A – what action did you do to achieve it
R – what result did you get.
Applications for the 2024 National Graduate Program open 6 March and close 17 April 2023. Throughout the recruitment process, we keep in contact with our potential candidates via email and phone. You can also follow us on the Services Australia Facebook page.
We're looking for graduates who want to deliver a simple, helpful, respectful and transparent experience for our customers. We want the future leaders of the Australian Public Service. We want graduates who are bold, have big ideas and are forward thinkers.
We’re looking for a wide range of people to join us and we’re committed to providing an inclusive workplace. We value our staff for their unique qualities, ideas and perspectives.
Our policies support workplace diversity and we implement strategies and initiatives to champion this.
To apply to the generalist stream, you can have any degree.
Candidates who have done their research and practiced both video interviewing and face-to-face interviewing will stand out in the process. Show us you have an understanding of our business and the graduate program.
You can show us strong problem-solving skills using examples from your study, volunteer work, and essentially any job you have worked in. Try to relate them back to the graduate program and what you anticipate you will be doing during the graduate year.
Applying for and making your way through the selection process for a graduate program can be stressful and time-consuming. Make sure you set aside time for relaxation and recreation to maintain your health and well-being. This is just as important during your career when you will experience the usual challenges and changes in pace that work brings.